First impressions are everything. When you impress me the first time, you have a customer for life. Walking into a lobby with a table of vases with orchids is a great first impression. This was the first impression I received from JW Marriott Marquis Dubai. I arrived at JW Marriott Marquis Dubai at night and was I was quickly wisked away to the Executive Lounge to be checked into my room. I was ushered into the Executive Lounge for a tour of their offerings.
I take these trips for you all. I really want you all to experience what I experience. I want you to see these properties from my point of view and with my detailed-orientated eye. All of these opinions are my own and are authentic.
Visiting Dubai with JW Marriott Marquis Dubai was more than an experience, it exposed the JW Marriott standard that goes beyond borders and is a the benchmark that JW Marriott hotels always upholds at every property.
In this post I will share with you the details of my suite at JW Marriott Marquis Dubai, this thing I call "service excellence" and my top 10 memories.
Luxury Suite at JW Marriott Marquis Dubai
My Deluxe Corner Suite was out of this world. It overlooked the new Dubai Canal on one side and the other side you could see the architectural design that makes Dubai one of the building design capitals of the worlds. When I walked into the suite it felt like I was at home. The suite was massive with a unique U shaped design. The room had ceiling to floor windows throughout the whole room.
The whole suite was controlled by a mini electronic tablet that set the room to different modes. There was soft lights for the spa mode, the “tidy mode" let’s the room staff know that the room is ready to be tidied and the "night mode" was lush darkness so you can sleep.
There was a his and hers closet divided by a chest of drawers. You know I loved this. Closets are my fav because I love hanging my clothes up neatly. I put my other tops and gym gear in the chest of drawers. Opposite the closet there was a makeup vanity with a full stool and super large mirror. Talk about luxury.
The bathroom was super white and super clean. There was a white stand alone tub ( that I soaked in about 3 times), a glass shower with a separate wet room. Oh yeah and the towels were super white.
The front powder room was elegant and was attached to the living and dining room. There were TVs everywhere. There was a TV in the bedroom and the living room. The bed had a ceiling to floor headboard. The bed was a comfy retreat after a long hot day in Dubai.
What stood out to me is the consistency is the presentation of the room and the care taken to make guests feel at home. From the welcome cupcakes to the sets of fluffy robes, I felt like JW Marriott Marquis Dubai was catering to my needs 100%.
TIP: Book The Deluxe Corner Suite at JW Marriott Marquis Dubai. You will have the best view of the city.
Food at JW Marriott Marquis Dubai
Imagine all of the flavours in Dubai? Everything was so tasty. I literally could not stop eating. During the day I would sightsee but I always came back to JW Marriott Marquis Dubai to eat lunch and dinner. The food was that good. I dined daily at the Executive Lounge where they offered breakfast, lunch and evening snacks. They also had a high tea service and happy hour. The food ranged from custom omlettes in the morning to butter chicken and naan in the evenings. I really enjoyed the spicy chicken sandwich during high tea.
The JW Marriott Marquis Dubai has over 14 restaurants with cuisines that include Indian, Japanese, Italian and even Peruvian. The Vault cocktail bar was on the 72st floors and was right next to Prime68, steakhouse. Prime68 is on the top of the hotel and it is a must visit. The ambience was expectional with the option of a private dining room, white fringed booths or tables right next to the window for a city view. Prime68 offers a full fine dining experience.
I had the priviledge of being served by Cecilia who was recently awarded the Waiter of the year award. Cecilia guided me through the process of ordering my meal. I started with the buratta salad and a berry mocktail. My main was the New York Steak dinner. Is it weird that I liked the sauces more than the actual steaks? Ha! The truffle butter (Cecilia’s suggestion) was phenomenal as well as the in house made steak sauce. To end my meal, I had to have the cheesecake which was a hearty serving but it was so good.
While sitting at my seat, various staff came to my table inquiring about how my food was, refilling the marvelous garlic bread and topping up my water. I was not bothered and felt like I was enjoying my meal with their help.
At the end of dinner, I was escorted by one of the managers who then pressed the elevator button for me and waited until the elevator came to send me off. If you can tell me of another hotel that has that level of service, I would be surprised.
This leads me to a topic I like to call…. Service Excellence.
Service Excellence at JW Marriott Marquis Dubai
“ Aquila, what is this Service Excellence thing about?”
Everyone wants to experience excellent service. I won’t compromise on service. Sorry. If you are in the service business you better bring the best service. As you know I have been to JW Marriott Los Cabos and now in Dubai and I must say that the service excellence was so consistent! Service excellence is my term for describing all elements of service at a hotel.
When you travel you are completely outside of your comfort zone. You are away from home, you are in a new country and you just may have forgotten something at home. This is where the service excellence comes in.
JW Marriott Marquis Dubai is comprised of two towers and has many elevators to service both. It is the tallest hotel in the world at a height of 355 metres. JW Marriott Marquis Dubai is 35 metres taller then the Eiffel tower. There are over 608 guest rooms with over 8000 sqm of event space.
From the dates on my pillow to the coincerge that booked my excursions, JW Marriott Marquis Dubai made my stay easy. The Executive Lounge was a one stop shop for food, drinks and relaxation and everytime I went there I was greeted and welcomed to enjoy all of the delicious foods. The Executive Lounge is a full access lounge with food and drinks and also houses the business centre where you can host meetings with colleague and business partners.
There was also a full gym, The Club Marquis health club, that had a weight rack, exercise balls, cardio machines and cables. Every morning as I walked through the doors at Club Marquis, I was welcomed with a towel and a bottle of water. At the end of my workout, I would grab a chilled towel and be on my way. The Club Marquis health club was right next to the Saray Spa with 17 treatment rooms. The spa was beautiful with a wide variety of beauty treatments. There was also a women’s and men’s salon. These services were all available on the property. You pretty much never have to leave JW Marriott Marquis Dubai for anything.
At all hotels, I really want to see the pool. The pool at JW Marriott Marquis Dubai was located on the Mezzanine floor. It was a whooping 32 metre long with underwater speakers. I also loved that it had a smaller wading pool for children as well as a “’ledge” for children to sit on and play in the water while parents watched. There were cabanas and many lounge chairs. There was a bar and restaurants nearby or you could order you food and have it delivered poolside.
TIP: Upgrade your stay with access to the Executive Lounge at JW Marriott Marquis Dubai. The food is exceptional and you the business space is quiet for meetings.
Making Memories at JW Marriott Marquis Dubai
This is my fav part of the review. I love sharing my fav memories while on vacation and for some reason JW Marriott Hotels always gets involved in the memory making process!
When you go on vacation, the only things you can take back home with you are a couple of souvenirs and the memories. You want to stay at a hotel that will help make those memories via experiences, foods and fun.
"When you go on vacation, the only things you can take back home with you are a couple of souvenirs and the memories."- Aquila Farrell
Top 10 Memories at JW Marriott Marquis Dubai
Here are my top 10 phenomenal memories at JW Marriott Marquis Dubai
Returning to Dubai after 5 years was a great trip. In five years much has changed but Dubai is still full of beauty, culture and inspiration. Walking in the halls of the JW Marriott Marquis Dubai, it felt comforting to call the tallest hotel in the world home for 5 days.
If you are doing to Dubai consider staying at JW Marriott Marquis Dubai. #jwtreatment
Head over to their instagram here and follow for more pictures and all of the events they are having this month.
Are you going to Dubai?
Do you want to go to Dubai now?
I hope you do.